FIEEN Privacy Policy
Last updated: 01 - Feb - 2025

This Privacy Policy describes how FIEEN ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.fieen.in (the "Site"). "You" refers to the user of our services, whether a customer, website visitor, or another individual whose information we have collected.

By using our services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our services.

Changes to This Privacy Policy
We may update this Privacy Policy periodically. The revised version will be posted on our Site with an updated "Last updated" date.

How We Collect and Use Your Personal Information
We collect personal information from various sources to provide and improve our services. The types of personal information we collect depend on your interaction with us.

Personal Information We Collect

  • Directly from You: Name, address, phone number, email, payment details, order details, account information, shopping activity, and customer support communications.

  • Through Cookies and Tracking Technologies: Device and browser information, IP address, network details, and interactions with our Site.

  • From Third Parties: Service providers such as Shopify, payment processors, and marketing partners.

How We Use Your Personal Information

  • Providing Services: Process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns, and enable reviews.

  • Marketing & Advertising: Send promotional communications and display targeted ads.

  • Security & Fraud Prevention: Detect fraudulent activity and protect your account.

  • Customer Support: Respond to inquiries and improve our services.

Cookies
We use cookies to enhance your experience, analyze interactions, and provide tailored advertising. You can adjust browser settings to block cookies, but some Site features may be affected.

How We Disclose Personal Information
We may share personal information with:

  • Service Providers: Payment processors, IT support, fulfillment partners, and analytics providers.

  • Marketing Partners: Including Shopify for advertising and personalization.

  • Affiliates: Within our corporate group.

  • Legal Compliance: To meet legal obligations and enforce policies.

User-Generated Content
Any content you post publicly, such as product reviews, is accessible to others. We are not responsible for how third parties use this information.

Third-Party Links
Our Site may link to third-party websites. We are not responsible for their privacy practices.

Children’s Data
Our services are not intended for children, and we do not knowingly collect their personal information.

Security & Data Retention
We implement security measures to protect your information, but no system is completely secure. Data retention varies based on legal and operational needs.

Your Rights & Choices
Depending on your location, you may have rights to:

  • Access: Request information we hold about you.

  • Delete: Request deletion of your personal information.

  • Correct: Request updates to inaccurate information.

  • Opt-Out of Sale/Sharing: Restrict the use of your information for targeted advertising.

  • Manage Preferences: Unsubscribe from marketing communications.

To exercise these rights, contact us at officialfieen@gmail.com.

International Users
We may transfer and process personal information outside your country, ensuring appropriate legal safeguards.

Contact Us
For any questions or to exercise your rights, contact us at: Email: officialfieen@gmail.com
Address: NO 3/1, LEELA BHAVAN, Muniswamappa Rd, Munireddypalya, J.C.Nagar, Bangalore, KA, 560006, India.